Over the years, remote channels has become increasingly important for the bank, with mobile banking at the very top. Euro Bank wanted it to be a convenient and easy to use communication canal, which would offer its clients an absolutely free and full access to the management of their money, in a manner comparable to electronic banking. The bank decided to create dedicated mobile applications for the most then-popular platforms:

1. iOS,
2. Android,
3. Windows Phone,
4. Mobile banking in the light version, designed for browsers in mobile devices.

Mobter was responsible for the whole project. The arrangements considering application design an User Experience lasted for few months. The rest of the work consisted of programming and rebuilding the Application Programming Interface (API).

After 12 months, Euro Bank’s clients could finally use the application on iOS and Android. 9 months later we also released the version for Windows Phone. All mobile applications were fully supported, which included keeping them up to date with the latest versions of operating systems possible. This development lasted since mid-20017, when the application included, among others, the following functionalities:

– HCE payments,
– widgets (preview of last 3 operations and account balance without the need to sign in),
– 3D Touch,
– an application for Apple Watch,
– signing in by a fingerprint on Android platform.

The main challenge of the mobile bank application project was the fact that back in 2012, there were no similar mobile banking methods on the market, which meant that the bank could not find neither example, nor inspiration. Euro Bank’s applications were pioneer in every aspect: the design, User Experience (UX), and above all, functionality.

Euro Bank decided to entrust Mobter with the project of creating a mobile banking application. A significant part of that decision was based on Euro Bank’s trust to Wheel Systems – the mother-company from which Mobter was separated. Earlier, Mobter was responsible for Wheel System’s technology department.

The authentication and authorization system provided by Wheel Systems did not cause a single failure in Euro Bank since its implementation in 2006. This was the main reason to entrust such a big project and huge responsibility into the hands of a back-then small company, that has security written in its code.

The “eurobank mobile” application was rewarded with a 2^nd place at Mobile Trend Awards 2013 in “Mobile banking” category, 1^st place in the “Pocket Banking Applications 2013” ranking prepared by Symetria company, and received the Financial Order 2013, awarded by Home&Market economical magazine. Today, over 140 thousand clients of EuroBank S.A. are regularly using its mobile banking application.